Frequently Asked Questions
Everything you need to know about your Royce Brand experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are Royce Brand products sustainably made?
Yes, we are committed to ethical fashion. Our collections utilize organic cotton and recycled materials, and we partner exclusively with fair-trade certified factories.
Can I track my package in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly on our carrier's website.